InfiniCare is not a substitute for a doctor
The Platform helps you organise health records, track vitals and wellness, and connect with care services. Content on the Platform — including AI Health Assistant answers, health assessments, insights and trends — is general information only. It is not a medical diagnosis, treatment or prescription, and it does not replace advice from a qualified healthcare professional.
Always consult a doctor about your health and before making medical decisions. Never ignore professional medical advice or delay seeking it because of something on the Platform.
In an emergency, call 112 or go to the nearest hospital immediately. The Platform is not an emergency service.
Eligibility and accounts
- You must be at least 18 years old, or use the Platform under the supervision of a parent or legal guardian.
- Give accurate information and keep it up to date.
- Keep your login, OTP and device secure. You are responsible for activity on your account.
- Tell us immediately at hello@infinicare.ai if you suspect unauthorised access.
Corporate and employer programmes
If you join through your employer, your employer may pay for or sponsor some services. Your employer receives only anonymised, aggregated programme information — never your individual health data without your explicit consent. Your use of the Platform is still governed by these Terms and our Privacy Policy.
Acceptable use
You agree not to:
- upload another person’s health data without their permission or legal authority;
- misuse, disrupt, reverse-engineer or attempt to gain unauthorised access to the Platform;
- use the Platform for anything unlawful, harmful or misleading;
- resell or commercially exploit the Platform without our written permission.
Plans and payments
Some services are paid. Prices, what is included and any cancellation or refund terms are shown before you pay. Payments are processed securely by PayU; we do not store your card or bank details. Questions about a charge can be sent to hello@infinicare.ai.
Third-party services
The Platform works with third-party services such as Apple Health, connected Bluetooth devices, healthcare providers, laboratories and insurers. Their services are provided by them, under their own terms. We are not responsible for advice, treatment or services provided by independent doctors, labs, hospitals or insurers.
Your content
You own the health records and other content you add. You give us permission to store and process it only to provide the Platform to you, as described in our Privacy Policy at https://infinicare.ai/privacy-policy.
Our intellectual property
The Platform, its software, design, text and trademarks belong to InfiniCare or its licensors. We give you a personal, non-transferable licence to use the Platform under these Terms.
Ending your account
You can stop using the Platform and delete your account at any time from Profile → Delete Account in the app, or as described at https://infinicare.ai/support. We may suspend or close accounts that break these Terms or put other users or the Platform at risk.
Disclaimers and limitation of liability
We work hard to keep the Platform accurate and available, but it is provided “as is” and we cannot guarantee it will always be error-free or uninterrupted. Readings from devices and data imported from other services may be inaccurate.
To the extent permitted by law, InfiniCare is not liable for indirect or consequential losses, or for decisions made based on information on the Platform without consulting a qualified professional. Nothing in these Terms limits any liability that cannot be limited by law.
Governing law
These Terms are governed by the laws of India. Courts in Bengaluru, Karnataka have jurisdiction over any dispute, subject to any rights you have as a consumer under Indian law.
Changes to these Terms
We may update these Terms. If a change is material, we will tell you in the app or by email before it takes effect. Continuing to use the Platform after that means you accept the updated Terms.
Contact
INFINICARE AI PRIVATE LIMITED, No. 171, 9th Main Rd, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102, India. Email hello@infinicare.ai or call +91 6366355060.